• Eligibility: Only defective, damaged or incorrect items are returnable.
  • Non-returnable Items: Natural variations in handmade products, sale items, custom orders
  • Process: Email with order number and photos. Ship approved returns within 5 days.
  • Refund: Processed within 7–10 business days after inspection.
  • Exchanges: Subject to availability. Refund/store credit offered otherwise.
  • Cancellations: Allowed within 12 hours unless shipped.
  • Contact:Email tgf@chargezone.com.